Representatives at our USCIS Contact Center will now take calls Monday through Friday from 8 a.m. to 8 p.m., and Saturdays from 9 a.m. to 5 p.m., local time. Applicants will be able to call our toll-free number on Saturdays to receive nationwide assistance for immigration services and benefits offered by USCIS.
How many cases does USCIS process a day?
According to documents obtain by The Washington Post, USCIS is creating the “Organization of Professional Responsibility” to enhance oversight of the way its employees handle the more than 26,000 cases the agency decides each day.
Does USCIS lockbox work on weekends?
When you send documents or other items to the USCIS Lockboxes, they will only be picked up during business hours Monday-Friday. Think of it like the mailbox outside your house.
Is USCIS customer service 24 hours?
Automated Help—Our new speech-enabled phone system answers general questions 24 hours a day. Dial 800-375-5283 (TTY 800-767-1833) and ask your question in English or Spanish.
How does USCIS processing time work?
USCIS calculates the processing time range based on the previous month’s completions, with the low end reflecting the time needed to complete 50 percent of cases and the high end showing the time it took to complete 93 percent of cases. The processing time estimates calculated in this way are often quite broad.
Is USCIS first come first serve?
The same occurs with a USCIS Officer, the immigration officer receives “paper, forms, evidence,” but then must coordinate with other officers, other agencies, numerous systems, and conduct an investigation. Note: Investigations cannot be rushed. Filings are handled “first come, first serve.”
Will USCIS processing time improve?
Together, there is solid optimism that USCIS processing times will improve in the next few months. Over the prior administration, processing times and denial rates exploded according to USCIS reporting.
Does USCIS work on Saturday and Sunday?
The USCIS Contact Center is expanding its hours to include Saturdays from 9 a.m. to 5 p.m. Live agents will now be available at Monday – Friday, 8 a.m. – 8 p.m. and Saturdays from 9 a.m. to 5 p.m. in each time zone.
Does USCIS lockbox work on Saturday?
No, they don’t for receipt signature as all USCIS offices are (officially) closed during the weekend. You will be reassured to know that if your filing deadline falls on a Sunday, which is a…
Does USCIS pick up mail on Saturday?
They pick up their mail Mon – Fri but not on Saturdays.
Can USCIS call you?
gov”—if not, and the website or email claims to be from the government, it’s probably a scam. Likewise, USCIS will never call you to request information about your case.
How do I get a live person at USCIS?
For information on when live help through a USCIS representative is available, see the USCIS Contact Center web page. The toll-free phone number for the USCIS Contact Center is 1-800-375-5283 (TTY for the deaf, hard of hearing, or person with a speech disability: 1-800-767-1833).
How do I know which USCIS Service Center is processing my case?
You will know which center is processing your case by looking at the first three letters of your receipt number on your receipt notice. If you are waiting for your case to be sent to your local office for an interview you must review the processing times for your local office by city and state.
How do I speed up USCIS processing time?
5 Ways to Speed Up Your US Immigration Processing
- Include Additional Documents/Error-Free Application. …
- Pay for Premium Processing. …
- Make a USCIS Service Request. …
- Request Expedited Processing. …
- Hire An Immigration Lawyer!
Why does USCIS take so long?
New policies at USCIS are restricting legal immigration. For example, one policy requires USCIS officers to conduct duplicate reviews of past decisions, adding unnecessary work to each case. Such inefficient policies help explain why processing times are increasing even as USCIS application rates are decreasing.
How often does USCIS update processing time?
We generally process cases in the order we receive them, and we will update this page each month. The estimated time range displayed is based on data captured approximately two months prior to updating the page. Please note that times may change without prior notice.